As all our jewellery is lovingly handcrafted please allow approximately 6 weeks for the production of your item(s) and additional time to post your item(s) to you.
Apparel and merchandise will be posted out approximately 1 week after ordering.
We send all items securely via DHL to ensure your order arrives promptly and safely once it has left us in London. Once your order has been dispatched, DHL will notify you by email and text.
UK: Next day (once the order is complete and dispatched) DHL delivery. Free shipping for orders over £250. £8 delivery fee for orders under £250.
Europe: 1-3 day (once the order is complete and dispatched) DHL delivery. Free shipping for orders over £250. £26 delivery fee for orders under £250.
International: 1-3 working days (once the order is complete dispatched) DHL delivery. Free shipping for orders over £250/$400 USD. £20/$30 delivery fee for orders under £250 (up to 2kg).
You can add additional insurance starting from £5. For enquiries please email alfie@thegreatfroglondon.com.
We may experience delays when shipping to Mexico and South America.
Unfortunately we are unable to deliver to Russia.
PLEASE NOTE: Duties and taxes for international shipments are not included in your shipping costs. Items purchased outside of the EU will receive a customs fee, calculated by your local customs authority.
If you have any concerns regarding shipping please email alfie@thegreatfroglondon.com and harvey@thegreatfroglondon.com
